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🤔 Did you know...
Wordle was released in October 2021.
In January 2022, Josh Wardle sold it to the New York Times for $1,000,000+.
By 2023, Wordle had been played more than 4.8 BILLION times.
How did a word game with missing letters become a million-dollar app in just three months…
And EXPLODE in popularity?
Keep reading to find out. 🔠
Read time: 3.4 minutes ⚡
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Imagine this... You’re sitting with your grandpa while he watches his favorite show, Wheel of Fortune. As he yells out each answer at the TV, you can’t help but shake your head. You’ve never understood why people watch this show. You’re mindlessly scrolling through the 572 unread emails on your phone when he shouts, “The answer is ‘Parakeet in the garage!’” ding ding ding He was right. Again. But then Jim Thornton announces the new category… Movies. Your head snaps up. You’re a self-proclaimed movie aficionado. So you patiently wait for the new puzzle board to come on.
Damn, this is a tough one. You start racking your brain for movie titles. W…w… What begins with “W”? A few seconds later, it hits you. And you shout at the TV… “WEDDING CRASHERS!” Your grandpa slowly turns to look back at you like you’ve lost your mind. But you don’t care. You’re too busy relishing in pride and jumping up to high-five him.
Outta all the times you watched TV with Gramps, why did you never forgot this time? In today’s edition of Why We Buy 🧠 we’ll explore the Generation Effect—why we remember something more if we put effort into generating it. Let's get into it… 🧠 The Psychology of the Generation Effect In 2020, participants were shown a list of well-known brand names—with a twist. Participants were also shown brand names with a single missing letter. (For example: HSBC and H_BC.) After being shown all the different brands, participants were asked to state which ones they saw. The insane result? Brands with the hidden letter were recalled 14% more than the fully spelled-out brand names. This is due to a psychological phenomenon called the Generation Effect.
It happens because the more effort we put into recalling something, the more we remember it. And the same goes for your customers. That's why smart marketers make a letter or two disappear—and watch their content or copy instantly become more memorable.
🤑 How to Apply This Ok. So how can you apply this to sell more stuff?
Ads
Make your next ad unforgettable with hidden lettersThe American Red Cross used the Generation Effect brilliantly with their #MissingType campaign. To increase the number of blood donations, they excluded certain letters in their ads that corresponded with blood types they needed (A, B, and O).
Within less than a month of running the ads on social media, 320,000+ people donated blood. And there was a lasting effect: The ads’ memorability increased overall awareness of how important blood donations are.
SaaS
Incentivize active participationLearning a new language is haaaaard. So Duolingo found a way to make it fun—and effective. One way is by prompting learners to actively produce answers through “immersion exercises,” like filling in the blank.
This enhances memory retention because users have to work to recall what they’ve learned to complete the exercises. Duolingo also rewards learners for every new milestone reached, transforming a notoriously difficult task into a fun game. (And you already know that gamification triggers a dopamine release that keeps people coming back for more.) Smart, huh?
Social media
Make your social media posts interactiveDon’t talk to your audience. Talk with them. Turn your next social media post into a quiz, poll, or survey, and watch your engagement go through the roof. I do this regularly on LinkedIn.
But even for everyday posts, I always wrap them up with a CTC (call to comment). Why? Because prompting people to actively engage with you makes your brand more memorable. Bonus points: It also helps build a connection with your audience. Which means—you guessed it—more sales. Win-win-win. 💥 The Short of It The Generation Effect is one of the only times when creating some friction in your copy is a GOOD thing. Because when people have to work a little harder to process something, it becomes up to 14% more memorable. This keeps your brand top of mind, which drives more sales.
Until next time, happy selling!
With ❤️ from Katelyn
P.S. Wanna *really* get inside your buyer’s head?
There are a few ways we can help:
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