The Anti-Pitch: When haters hate your startup ideaEvery product category has a skeptical meme against it
The optimist has the Pitch, and the skeptic has the Anti-Pitch. The skeptic (boo!) has something else: The Anti-Pitch. It’s the quick one-liner that’s meant to shut you down. It latches onto one thing that you say in the pitch, quickly puts you down. And if you’re not careful, it works. Here’s how it appears in a conversation:
I could go on and on :) And you could too, you’ve certainly heard these. It’s truly the skeptic’s favorite tool. We can also admit that occasionally, we are the ones to think (though hopefully not say) these things. The anti-pitch is lazy And yet we wouldn’t have new things if we all thought this way. Thank god the world has amazing new startup founders that still persist even when confronted with the difficulties. Plus, you often read about people being skeptical of the internet or Uber or whatever, trashing it with an anti-pitch, and years later it sounds real dumb. So what's an optimistic founder to do? The choices
These are all fine reactions in many cases, but they serve different purposes: Ignore. Now, if the criticism is coming from your ideal customer, a candidate you're trying to recruit, or an investor, that's one thing. But often, the skepticism comes from someone whose opinion just doesn't matter. For example, it could just be some rando you met at a dinner party who's closed-minded and working in a dinosaur industry. You don't need to convince them, and there's very little upside or downside in going either way. Just ignore them. Maybe worse yet, there are some people in the world whose job *is* to criticize. Some of these people are called mainstream journalists. In the past decade, a whole industry has formed around trashing new technology products. And whether they're right or wrong, they're able to get clicks and traffic and create advertising revenue. So you should definitely ignore those people. Sometimes the anti-pitch comes from someone whose opinion actually matters, like your ideal customers. If they don't get it, that's a really good question. On one hand, they simply might not know what they want. The often-quoted Henry Ford quip about faster horses makes exactly that point. This is especially true for new ideas with a creative or aesthetic component. It's tough to argue that you’re building, say, an email app that is just super well-designed and that you’ll win based on better design. It's hard to imagine the emotions and feelings a product will evoke. It's like describing the plot of a movie—you don't really know if it's good or bad until you actually watch it. Criticism really stings when it comes from an ideal customer who gets what you're trying to do but just doesn't like it. In that case, they might just be a later adopter than you thought. Or maybe they care a lot about the problem you're solving, which is good, but they don't like *how* you're solving it. There might be a grain of truth in there, so listen. Accept, then address the criticism. One of the really hard things about the Anti-Pitch is that it's often meme-like in its simplicity. It just ties onto one thing that you've said and tries to deposition every aspect of your idea. You might then decide to accept that. You might say, "Yes, this *is* the 10th investor-backed AI app for dog trainers, but..." But then you better have something interesting or clever to say after that. This strategy works best when you're bringing something genuinely new to the table. Timing and innovation become critical. That's why, in this era of AI, it's easier to get a "yes." You can say, "We might be the tenth product in this category, but we're the first AI-native version. Here are three things we can do that no one else can." The problem, of course, is that you need to have an innovation or an insight. If someone's criticizing your consumer hardware, and then you go off on some new tangent about why your new gadget is so innovative, but you don't ultimately address the underlying concerns about the holiday sales cycle, it just sounds like you don't know what you're talking about. The real danger is accepting the anti-pitch framing of your new product. By accepting their framing, you're already putting yourself in a hole, and you have to dig yourself out. Unfortunately, that is very hard. Deny. Sometimes you end up in arguments where, if you describe an amazing new AI-powered product for finding restaurants, the "anti-pitch" becomes, "Well, here's why Yelp's business is so hard." You might want to deny that association by saying, "We're nothing like Yelp." The problem is that by saying you're *not* like something, you still connect yourself to that concept. It's the kind of conundrum a politician might face. An interviewer might ask a politician, "Do you think it's a criminal act to do XYZ?" If the politician angrily replies, "I am not a criminal!" then everyone in the audience is just going to think, "Hey, that guy's a criminal." Pepsi also used this very cleverly to position themselves as the "un-Coke." Of course, by saying they aren't Coca-Cola, they're implicitly saying they *are* like Coca-Cola, just different. They're in the same category. In fact, it might be more clever to reply by saying “Yelp isn't the right comparison. The right comparison is how we're very different than [Booking.com or ChatGPT, or some other more successful thing you want to be compared to].” Again, contrast creates similarity. Thus, I think “deny” is an option but the right move is to judo into a whole different direction. The Best Anti-Anti-Pitch is a Good Pitch In this way, you're navigating a maze of potential pitches, and as you hit dead ends, you find new, different ways to pitch your idea. I'm going to call this the "Pitch Maze" and copyright it lol. To go further, almost every new product idea can be pitched in five or ten different ways. You might have one pitch that's really focused on the team and the people. Another might be focused on a customer need. If you have a dozen different features in your product, you might have different pitches that emphasize each of those. The point is that your ability to pick a pitch out of all the different permutations gives you a lot of leeway to go in whatever direction you want. Each direction might lead to a different universe of responses, criticisms, and doubts, but you can pick the right path that gives you the most advantageous options for responses. Learning by Pitching So I encourage you to listen to the Anti-Pitch. Not just pitch pitch pitch. A long time ago, someone taught me the phrase “show up and throw up” as a typical way that a junior sales person might act on a customer call. They show up, talk endlessly without listening, then leave, without understanding what the customer needs. Sometimes there’s truth in the Anti-Pitch, and founders need to hear it. I say this, yet I root for the optimists. The world certainly needs more of them. So for the skeptics, you guys listen more too :) You're currently a free subscriber to @andrewchen. For the full experience, upgrade your subscription.
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Wednesday, September 10, 2025
The Anti-Pitch: When haters hate your startup idea
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