Hi there, Hope you all had a lovely summer! Welcome to the 129th edition of Heartcore Insights, curated with 🖤 by the Heartcore Team. If you missed the past newsletters, you can catch up here. Now, let’s dive in! Prepared Mind – Agentic and Applied AIWho Pays When the AI Agent Screws Up?When a lawyer misses a filing deadline or a surgeon makes a mistake in the operating room, malpractice insurance covers it. When a sales agent overpromises or misrepresents a product and the client sues, errors & omissions (E&O) insurance steps in. For decades, we’ve built systems that allow human error to be priced, pooled, and transferred.
History shows that humans have long outsourced their errors to underwriters and when software arrived, insurers tried to adapt. Cyber insurance became a huge category, but bugs, outages and ambiguous “software failures” were harder to underwrite, in part because insurers dislike risks without reliable loss data. Several structures are emerging. Direct liability policies would make vendors responsible for damage their AI causes, similar to product liability. Usage-based models would let companies buy protection in proportion to their reliance on agents, much like cyber. Outcome-based or parametric designs could pay out when a predefined threshold is crossed, such as an AI trader exceeding loss limits, avoiding messy disputes about causation. The toughest challenge remains the “black box”: insurers struggle to underwrite systems they cannot explain, so some suggest focusing on statistical outcomes instead of inner workings. Companies are experimenting at the edges and appetite from clients. AIUC is pushing to set standards for certification and insurance of AI Agents. But so are incumbents. Giants like Munich Re and Swiss Re publish position papers and pilot products, while brokers such as Marsh advise clients on liability frameworks. Some MGAs already offer E&O extensions for AI in healthcare, and academic proposals suggest “Critical AI Occurrence” insurance modelled on nuclear liability. It’s still early days, but trends are emerging. One should consider though, that if software is the proxy, the “insurance for mistakes” category is meaningful but not gigantic. Stand-alone technology E&O premiums total roughly $2-3B globally, while the broader cyber plus tech E&O market is closer to $17B and growing. That is not auto or health scale, but it shows insurers already monetise digital error. The open question is whether AI risk grows as an add-on to cyber or becomes its own line of business and premiums. The bullish view is obvious: AI will be everywhere, mistakes accumulate, risks become more quantifiable and AI liability could become a multi-billion-dollar necessity, just as it did with cyber. The flip-side is that software insurance precedence (without cyber) did not lead to a huge sector itself. Additionally, models are opaque, loss data thin and accountability unclear. Alternatively, regulators might simply mandate the decision (especially in Europe), potentially forcing vendors to take responsibility instead of leaving it to markets. For now, AI agent insurance remains closer to thought experiment than product line. But the first high-profile AI loss will likely accelerate the timeline, leading to the creation of standardised risk frameworks; regulatory clarity on who pays; and a few years of claim history. Insurance for Agentic AI might be the necessary unlock for large scale enterprise adoption, or a cautious add-on for the skeptics. Either way, we would love to speak with any and all founders working at the inception of this space or similar re-inventions of legacy businesses in an agentic world. ~ Bodi Tent, Associate, Heartcore Capital
🇪🇺 Notable European early-stage rounds
🇺🇸 Notable US early-stage rounds
🔭 Notable later stage rounds
🖤 Heartcore News
Thank you for being a loyal subscriber of our monthly Insights. Please feel free to share this newsletter with anyone you’d think would appreciate it! |
Tuesday, August 26, 2025
✨ Heartcore Insights
Subscribe to:
Post Comments (Atom)
Bills Passed, Water Conflicts, and a Plane Pull
Colorado lawmakers on Sunday passed a bill that would use state money to restore Medicaid funds for reproductive health care providers,...

-
A cautionary note on a very funny meme ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ...
-
17 Personal Finance Concepts – #5 Home Ownershippwsadmin, 31 Oct 02:36 AM If you find value in these articles, please share them with your ...
-
Women's health has been ignored for most of history. This venture capitalist says that's changing. View this email in your browse...
No comments:
Post a Comment